FAQ
Common questions about ordering, building, and playing your game.
About Muksun Games
What is Muksun Games?
Muksun Games creates personalized video games designed to be one-of-a-kind gifts. You provide details, images, or stories, and we turn them into a fun, custom gaming experience
How does it work?
- Choose a Game Theme – Pick from categories like adventure, fantasy, sports, holidays, or even custom storylines.
- Personalize It – Share photos, names, messages, or other custom details
Select a game type you wish to order, then click the "Describe and order" button.
Give us the information: see how to fill the game form
- General about your game: game name, number of players, your device, game theme etc
- Description and some photos of game characters
Once your description is done, click 'Add to cart'. When you're ready to complete your purchase, go to your cart and click "Checkout".
We Build Your Game from scratch – Our team builds, customizes and packages the game
Delivery – Download Muksun Games app, log in and play instantly.
How long does building a game take?
For a Themed game
- individuals: up to 5 days
- businesses: up to 10 days
For a fully customised video game
- individuals: up to 5 days
- businesses: up to 10 days
Ordering & changes
Can I give a game as a gift?
Absolutely! Personalized games make unforgettable gifts.
- Check “This game is a gift” in the customization form
- Add the recipient's email
What if I want changes after delivery?
One free round of minor revisions (e.g., fix a name or swap an image). Additional edits may include a small fee.
Game types & features
Do you support multiplayer?
Our gifts are single-player first. We’re exploring couch co-op variants; ask us about early access.
Can I request a fully custom game?
Yes—scope, timeline, and pricing depend on complexity. Share your idea and we’ll estimate.
Muksun Games App
Download Muksun Games app (Beta Version)
For iPhone/iPad: via TestFlight here
For Android: Install your Muksun game directly using the link we email you.
Inside the app (password, finding & downloading your game)
Find your password: We email your credentials after purchase.
Where to find your game: In My Library once it’s ready. Tap Download, then play from Downloaded.
How to play a game
Open the app, go to Downloaded, and launch your game.
Gift your Game
How can a gift recipient play my game?
We share access with both you and the recipient. Each logs into the app to play.
How do I receive my game?
- Install the Muksun Games app (see above).
- Log in to your account.
- Go to My Library and install your game.
- Play it from Downloaded.