Contact Muksun Games: Let’s Build Your Custom Adventure
Need help with a custom video game gift? Whether it's for an anniversary, birthday surprise, or a partnership inquiry, our team is here to help.
Common Questions
How long does it take?
Our standard turnaround time is
- ~4 days for ready-to-use themes
- 10 days for games from scratch .
Sometimes, when order volume is high, our developing time can increase to
- up to 7 days for ready-to-use themes
- 14 days for games from scratch
Where is my order?
Already ordered a custom game? Please include your Order Number (e.g., #MG1023) in your email. This helps our development team locate your game assets instantly.
Partnerships
Are you a streamer or brand looking for unique gaming content? We love collaborating on custom viral games. Send us a DM on Instagram or email us with "Partnership" in the subject line.
Muksun Games Studio • Las Vegas, NV • Replies within 2 Hours
Frequently asked questions
Can I talk to a human before ordering?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.